Gift voucher wont cover the now full priced item! Xx, Our order took a few weeks, as poor customer service poor quality goods, terrible customer service and you will have to pay to return. Not a big problem anyway as I got something else with the gift card and she liked it very much but there are many terms and conditions on the site which you should read before you make your purchase. Customer service is decent, they come back to you 1-2 time on working days. There have been 2 fraudulent transactions made using my stolen credit card details using “ House of CB” name. I just purchased this dress and it was well worth it. Koch,Germany. Never received one of them. Turns out there was a clause stating that sale items are not refundable. Don't shop here. Never. I tried to return something that I bought but I was shocked I was only given a gift card. Read the fine print on their website, if you want to make and exchange or return, they make you pay for return shipping. (Page 2) Lego-outlet is the site that is selling Lego products at a very cheap rate. NOT SURE HOW THEY ARE GETTING 3 & A HALF STARS WHEN NEARLY 50% OF PEOPLE GIVE ONE STAR AND ARE COMPLAINING. There are 1303 customers that Brand Outlet, rating them as excellent. Please be careful when buying here. BUT THE RETURNS PROCESS IS awful! Xx. This dress is so flattering on and it hugs in all the right places. Besides the quality of the products being AMAZING (the clothes fit amazing, fabrics are super good quality, quality remains perfect over time), the customer service at House of CB is very professional, helpful, kind and quick. One of the worst customer service experiences I've ever had. Despite their many variations, these websites tend to share some common traits. The Celine cardigan I bought started falling apart after two months and I was subsequently palmed off by customer service who refused to compensate the faulty item in any way. HouseofCB ranks 167th among Women's Clothing sites. Hello, if i order today, will i receive by friday? I ordered on Black Friday on novembre 27 I was waiting my order but it takes time so I wrote a mail at house of cb services and I was very satisfied because the day after I received my order. ONE MINUTE THEY STATE I DIDNT RETURN IT AS FAULTY AND THE NEXT MINUTE I DID, THEN THEY WILL CHANGE THEIR MIND AGAIN. Shop House of CB on sale at Tradesy. This dress exceeded my expectations and I will be a returning customer. Hi Barbara, They took a month to get back to me regarding my exchange, a month. Will never shop here again. My sister ordered 2 items. Site Reputation. If i made an order & i live in egypt, how long will it take for me to receive the order?! Unfortunately, what you think is a deal may be no deal at all because of a secret that the outlets keep closely guarded. This was the fastest shipping I’ve experienced, especially during these crazy times!! We’re in this together! House of CB inspires and encourages women to flaunt their bodies with ultimate fashion selections. All rights reserved. I have a few pair of the paris patent ieather heels in my tote. Bought 2 dresses. Brought a top and a dress with the same upper body ( same chest, neckline, sleeve), After purchasing a gift for my daughter from house of CB I had to return the trousers as too small and asked for an exchange to larger size. Worse experience ever. Whether you are attending prom for the first... We’re in this together! So many positive reviews on YouTube but they are sponsored and they get sent the good quality products whereas the website is just filled with primark quality. How to Check If a Website or Online Store Is Legit? Dont give up or be fobbed off, you have right to a refund under the sale of goods act, take it to the Alternative Dispute Resolution or small claims court or your credit card if over £100. Special thank you to Audrey and Mia. Clothing item cost was ￡45 however, the orders were shipped via different methods. Outlet Ex. I've been shopping House of CB for more than 5 years years and I love House of CB and their clothes but I usually go into their stores as I find the quality and care of their clothes much better. I had ordered a dress for my wife as part of an anniversary gift. 2 weeks after the return they contact me and refuse to refund £159 for the dress as had marks on allegedly. So now no item. Check if a website is legit or scam, check site reputation: Powered by Site Trustworthiness API. You've already flagged this Russ 13 reviews. I would not hesitate to recommend House if CB and will definitely be buying my daughter more items. Bought 2 dresses xs one is too big other is too small.Quality is poor. DO NOT RECOMMEND AT ALL. So disappointed in this company. Safe shipping and easy returns. Just a small detail to make a product look more special. I have to decide how many cable outlets I want and where to put them. All other UK brands I wear a medium and dress size 10. Stay safe with our COVID-19 guide. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, AWFUL AWFUL Customer aftercare / customer service, High prices, Poor quality And poor customer service. Awful service, awful company. The bandage leggings and matching bandage body suit. They do not know what they are doing. Also the dresses are good quality and very flattering. I spoke to one of their reps Fabulous products, amazing design and acceptable prices. They will say they haven't revieved the item or they toi sent it back as faulty which is not true. Consumers satisfied with HouseofCB most frequently mention next day, high quality and new dress. Domestic UK shipping costs ￡10. Does anyone know about their quality on the shoes? After reporting this to the company, they stated it couldn't have been them and I should just send the dress to the dry cleaners. Check Website. i wear a size 7.5 in gianni bini. Fabulous products, amazing design and acceptable prices. The only thing I would say that might need some thought, is letting customers know that the product they have sent back for exchange has been received earlier, rather than a when the new item is being dispatched. For us, an unreserved recommendation and would be happy to come back at any time.E. The sweatpants and top that I bought my daughter are of great quality and value. Do you agree with The House’s star rating? If i purchased online am i able to return in store? As expexted. Meet the House of CB, the London-based brand that's stocked with of-the-moment bodysuits, fitted bandage dresses, sleek suits—basically everything you … I'm in the process of having a new home being built. Thanks for your patience, as … These sites are distinguished from news satire (which is usually intended to be humorous) as they mislead and sometimes profit from readers' gullibility. Had I not found the info from usps, I would've been out of over $200 and they'd be $200 richer, and have the dress back. Forget about them replying to you regarding a refund or returns! I have rec'd a email confirmation aswell as a text message stating my order would be delivered today 27th november it's 16:42pm so i'm doubting it. HouseofCB has a consumer rating of 3.16 stars from 239 reviews indicating that most customers are generally satisfied with their purchases. The dresses are not exactly of the cheapest but the materials are great and they look amazing. I've sent so many emails trying to get to the bottom of an order/return and just get a copy and paste response that does not answer my questions (had this several times - I've now sent 10 emails and not had any sort of decent answer about what's going on with my order!) Our shipping requires 2-3 working days to deliver to most countries, depending on where the stock is located. Can’t wait to order again & I highly recommend House of CB - My new fav! The price of products is too good to be true that it raises many questions on the working of this website. Not sure I believe the 5 star reviews. Outlets at Traverse Mountain is located in Lehi, Utah just off of I-15, exit 284. Somehow this company has enough funds to pay influencers extortionate fees in order to promote the brand yet have a history of bad customer service and tend to refuse refunds and returns to paying customers. The best I was offered was for the garment to be ‘looked at’ if I paid p&p to send it back to their warehouses with no guarantee any refund or exchange would be received. A week later I received a refund, no apology or anything. Its the only Outlet in Utah County & features outlet favorites. The world's one-stop shop for super chic party dresses, must-have shoes, statement jewellery and more - ALL designed in London. 23 Outlet Stores That You Didn't Know You Could Shop Online. There are 1484 customers that House Of Fraser, rating them as bad. Facebook is showing information to help you better understand the purpose of a Page. Do not be fooled like how I was and many people were, Online purchases can only be returned to our warehouses, not in stores. To find more information about reviews and trust on Sitejabber.com please visit. Definitely we are coming back! My emails were being replied to quickly and staff are very nice. The world's one-stop shop for super chic party dresses, must-have shoes, statement jewellery and more - ALL designed in London. Thank you for all your help. Xx, Hi, a USA 7.5 would be a 38. They may stat it has marks on and then refuse to refund you AVOID AT ALL COST rip off firm, Read the reviews on trust pilot and site jabber, many say poor quality shoes as well as the dresses etc, Gain trust and grow your business with customer reviews. where and which factory is it done in? Share. It was very stressful for me to find something that I feel confident in; especially looking for something online. Read more: What you need to know about store credit cards Outlet shopping moves from exurbs to the suburbs Outlet centers had […] My dish has 4 lines running into my house, and I have two lines going to my really old DVR. GB. I bought a dress a few months ago and it was completely creased and their only suggestion was to get it steamed. Consumers satisfied with HouseofCB most frequently mention next day, high quality and new dress. Lego-outlet site is trying to look-alike original Lego site, that is why this site has ‘Lego‘ as a site name and ‘Lego-outlet’ as a Domain name. china? Safe shipping and easy returns. Clearly they never inspected it at all but keep trying to say it was not faulty (of course) but ADR will prove otherwise. Double-Check the Website’s Domain Name From checking for copycats to the quality of customer service, follow these steps before you even think about paying for something online: 1. Havent seen better one. A free inside look at company reviews and salaries posted anonymously by employees. Their response was fast and very helpful. Complete ripoff. how do i know it's in stock? Would you size up when ordering from house of cb? The best part of my shopping day today was Melissa, who gave me and my friend absolutely great service, very polite and professional! Beware of ordering from this company online. This shop is selling Windows 10 Pro for $110. Trip planes so I made two separate orders with next day shipping. Check out these tips to learn how to get the best deal online without getting scammed. Buyer beware! Please contact [email protected] so they can guide you with this. Learn how to stay safe during COVID-19 in our new guide: HAD TO DISPUTE WITH MY BANK. If you see the “Outlet” icon, ... House of CB might be a new brand but it is showing no signs of slowing down with its luxury party dresses, designer shoes, accessories that help to create the perfect look. Great packaging. It provides you all the … Inside the Bulletproof Home Defense ebook you will discover how to protect your family from thieves and attackers, how to stay prepared for any dangerous situation, how to train your family how to behave at the hard times, how to deceive thieves and attackers, a secret silent alarm to use without electricity, how to strengthen your doors like steel, and much more house-defense tips and techniques. CONTACT US. If you're not certain about the outfit you've gone for or think you might return it then don't bother. Please do not buy from this company, they don't value their customers and are nothing but rude. Cannot wait to wear them! by Sarah Han. Do you like outlet shopping as much as we do? They hide the fact you don’t get a full refund if it’s a sale item you get a credit note. I recently purchased a dress in the wrong size. Women's Fashion: Shop Luxe Party Dresses, Designer Shoes & More. Awful service, will never order again. Women's Fashion: Shop Luxe Party Dresses, Designer Shoes & More. The website is ranked #0 among millions of other websites according to Alexa traffic rank.. Alexa is the most popular service used to rank websites based on their traffic and pageviews. From the friendly help with the order, to the fast shipping and the loving packaging, everything was perfect, as wellFit and quality on all orders. Nordstroms Rack, Barneys Warehouse, and Saks Off 5th. The best part of my shopping day today was Melissa, who gave me and my friend absolutely great service, very polite and professional! I emailed house of cb twice on separate occasions with some queries I had and I couldn't believe how quick I received a response. Statement jewellery and more - ALL designed in London. Then made me pay for return shipping and refused to accept the return. Please advise your order ID and we will help you with this asap. Used to be the best dresses shop ever, but now they are changing the style The clothes looks like pijamas or prisoners uniforms use to be glamours and to be honest the price is great the material as well But please bring back the beautiful style x. I am so happy with the customer service. But who wants to buy from them again and pay shipping costs?Do not recommend!! So in love my dress! Check how much Houseofcbofficial.com.au is popular: The website has too low traffic or none at all. 2 weeks after the return is unacceptable. By the time I get my package it will probably be end of November so this whole ordeal has taken four months... as well as way too much money and time spent on it. Placed an order for 2 bikinis well before my trip. Even Beyonce has worn the brand a ton! :), You need to contact [email protected] or [email protected] with your order ID and they will be able to provide the address. Company refuses to replace, refund, acknowledge or do anything about this. 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