I used a hair dryer to warm the water line entering the top of the ice maker in case it was frozen. He wasn’t sure which, and I said I’ll call him after I play with it a while. So I had the unit make some ice then lifted the arm so the icemaker assembly would no longer cycle. I have replaced the water valve., unplugged the frig, checked everything I could . Here are some fix’s for several situations. I just hated to think about buying a perfectly good fridge and sending something to a landfill. Water not reaching the ice cube tray could indicate a problem with the water inlet valve, but not always. If the ice level control board fails, the ice maker will stop making ice. Freezer Temperature is Above 10 Degrees F (-12C). To determine if the thermostat is defective, use a multimeter to test it for continuity. 01/18/2018 by monica johnson. When you remove a filter, air will get in the lines. I had a hunch to test one more thing!!! The freezer temperature should be set between 0 and 5 degrees Fahrenheit (-18 to -15C) for the ice maker to work properly. Most I/m have a thermostat that won’t allow the I/m to advance until the temperature is 9*f or below. Then looking in the bundle of wires, the yellow wire was broken. If the icemaker module is defective, the ice maker won’t make or dispense ice. Check wiring harness at bottom of freezer, © 2021 iFixit — Licensed under Creative Commons — Privacy — I have to wait another 8 weeks. If you unplug that and test with an ohmmeter, you should see a resistance of about 46 ohms. I’ve set set many times. In addition, check to see if frost has accumulated on the evaporator coils. About 2 screws. If the water inlet valve has sufficient pressure and is getting power, but the ice maker won’t fill with water to make ice, replace the water inlet valve. John Walters. That is what you want. You could try to run a clean cycle on the ice machine. Thank you for your help. Accessibility. I had a cut wire. The door switch turns off the ice and water dispenser when the refrigerator door is open. Could this be the problem? John Walters, Check to make sure you're actually getting water to the ice maker and also some have a lever that's over the ice maker shaped like a wire that needs to be pulled down hope this helps. The water line from the water valve to the ice maker can freeze, not letting water into the ice maker. Low Water Pressure from House Supply. Make sure that the water pressure to the valve is at least 20 psi. Frigidaire Refrigerator Refrigerator Water Inlet Valve 242252702 Great prices, same day shipping and ... no water to ice maker. Installed new water inlet valve and leak at dispenser stopped but upper icemaker still not working. Sometimes a little push will get them moving. An actual Whirlpool certified repairman came out to check our icemaker. Also... a simple way to test if your ice maker fill tube is plugged by frozen water is to remove the two screws and remove the top left hinge cover. The I/m has gears, sensors and switch’s the operate it. Since day one ours has put out crushed ice when it is set on cubed. Icemaker assembly not the cuprit. A lot of times when an inlet valve is replaced that tube will clog. If the freezer temperature is too high, ensure that the condenser coils are clear of debris and the condenser fan is working properly. Robin Foster Mine makes ice sometimes and sometimes doesn’t. I bought this Uline icemaker because a previous one I owned worked flawlessly in a boat - stored in winters and abused summers -for over 15 years and as far as I know is still working. Still no ice. It rubs or is under to much tension. The home may have insufficient water pressure. Making a big lump of ice and stopping the ice dispenser auger. Our icemaker tries to work. Still no ice. Ice tray wouldn't turn. You can find a few more things to try on the Frigidaire ice maker not working guide—even though it’s for Frigidaires, a lot of the same solutions apply. 09/04/2018 by The owners manual might have that information. Then checked ohms across water valve electrical prongs (after disconnecting power); showed less than 350 ohms when should be above 500. Pauline Sharpe. Even worked for a few days. (Note: If the ice maker is not cold enough, the mold thermostat contacts will open. Still no ice. You can also test the valve to determine whether it has failed. The door arrives dented. Something interesting to note, I have filled the hopper with ice from a bag. If water no longer fills the ice mold or you find a puddle of water at the back of your refrigerator, the inlet valve could be damaged and should be replaced. Several troubleshooting sites started with folks replacing the $125 ice maker, only to find out the problem was not solved!! Manual check the freezer temperature. I then ordered and replaced the water inlet valve. If you have pets, clean more often. 09/05/2018 by Marlene Roy. Problem is that it’s cut right up against the part where it goes up into the freezer so it’s nearly impossible to patch .. grrrr, 03/06/2020 by fill ice tray and ice ... the main water line and plugged into power source. It would just overflow. The ice maker functions when you press the reset button but still will not make ice. Once the mold reaches the proper temperature, the icemaker ejects the ice cubes and refills the ice mold with water. Be sure it’s secure in the slot. If it's plugged with ice, you may feel the ice plug blow out. 11/19/2020 by Water spilling out when ice try is filling. Further research indicated the next possible cause was the water inlet valve (this item). Since many of the ice maker components are not sold separately, you may need to purchase and replace the entire ice maker assembly. I also contacted whirlpool. Then check the appliance. Totally disgusted with Whirlpool. Thank you! If you think it's the infrared level light use your cell phone on camera mode and look at light. Other commonly replaced parts for a refrigerator that won’t make ice are: Ice maker assembly Ice maker module Door switch Ice level control board Water filter Ice maker mold thermostat Like 30 days after the lame warranty ended. It makes one tray and stops when reset button is pushed. I/M won’t advance if the temperature is above 9*F. Dirty coils restrict the air flow needed to cool the compressor and to remove the heat from the unit. He said he's seen this same issue several times. Considering the routing of the wire, the most likely points of failure are the plug pin connections or at the potential chafing spot where it enters the "ceiling" of the ice maker compartment, right along the route that the ice maker fill pipe enters the compartment. The control board then shuts off the ice maker. That way you can bleed all air before it gets to ice maker. You can also check to see if the water filter needs to be replaced or if the water lines are froze. When you say you fill it just below the sensor, what sensor are you referring to? $1200 icemaker taken down by cheap potmetal part (look up potmetal) worth 1 penny. You can replace the tstat if you have time and patience. Refrigerator was shut down for 24 hours and thermistor was replaced therefore everything was defrosted so no frozen lines. I pulled it out and there was frozen ice cube still in the mold. Mine the motor that dispense the ice do not work any more stopped making ice as well.. 07/03/2018 by He said the compressor shuts off while the ice is harvesting so the problem is either a) the icemaker assembly locking up or b) the temperature control module. Ensure that the ice level control board is getting power. (Test the blue wire, not the socket that it plugs into.). We decided to change the water inlet valve which increased the water flow to the water dispenser but there was still no water going into the ice maker tray. If the icemaker switch is turned on, but the ice maker still isn’t working, use a multimeter to test the switch for continuity. Whirlpool will not help me. I replaced the ice mold last week and got a few dumps of ice and then it became a random dump every few days. That is where frigid cold air from the freezer is forced up to to ice maker compartment, and the other duct returns the air to the freezer compartment. This will lead to thin or no ice formation on the evaporator. Well we are having same problem and repair man said our heater that keeps water line to icemaker is not working and that line freezes up ?We have water to drink from our fridge . The ice cubes are smaller than before but I don’t care at this point. Right now I have a half a bin full of ice! No ice in the tray. I replaced the water filter, and it still would not make ice. If you hear gears turning but don’t see anything moving. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. I’ll replace the ice maker before I call him back again. I saw there are two door switches. Ive had the water filter base, and the PC Inlet valve replaced. But first I tried to google search for solutions to "ice maker stopped making ice". Robin Foster, John Downs The first symptom of dirty coils is slow ice production. Took it all apart and thawed out with a hairdryer, soaked up all the water and let motor sit outside to drain and blew it out with a air chuck. I tested the module and found there was no voltage to the water valve during the 7.5 seconds during the cycle that it is supposed to send water to the ice maker. Ice maker quit after replacing water filter. There are too many questions on this guestion to address each one. This filter is either built into your refrigerator or it is “inline” of the water line behind your refrigerator. If the water pressure is sufficient, use a multimeter to check for power to the water inlet valve. @johniece Please post a new question on now cold enough. $39 part. Removing that air is just a matter of flushing it out, replacing the air with water. So now he is ordering new door because they can not access this part ? I do have well water, the tap functions but very low flow. Still no ice. If it still has not started working after 12 - 24 hours, then the problem will probably be with the water valve. Secondly... if you do have a thoroughly frozen ice maker fill tube, there is a simple way to defrost just the ice maker compartment. Cause 3. The water inlet valve must be replaced if the solenoids no longer have continuity or the valve has internal blockage. The Kenmore Elite model number is 106.55613400. Make sure that the water pressure to the valve is at least 20 psi. @boatdoc. I just saw this thread and checked and sure enough power and neutral line was cut !! You need a new I/M. Or like mine it can fill the entire cavity below the ice bucket where the auger motor is. Question 2 - what is the correct procedure to prevent this problem next time I change my house filter ? Some models use a flexible tray to release the ice. If you run your faucets until the air is removed, you still won’t remove the air that is in the tubing to the ice maker itself. Now I'm getting water to the valve, but not out the side to the ice maker. I think caused by the unit trying to dispense and bulging in and out as the drive turns but the dispenser arm is frozen up. I see alot of replacing the filter but if the filter was clogged wouldn’t I not be getting water dispensed? Replaced water inlet valve, no luck, old one still good,Called AppliancePartsPros talked with Brandi, she E-mailed me wiring & ladder diagrams for my specific Ref. Three days later, bucket full of water. Refrigerator water filters need to be changed every 6 months. I then ordered and installed the ice maker motor module by following the replacement video that was provided when I ordered the part. It beats those effing ice trays. Where my wire harness goes up into the door to control all these features was designed poorly and about 5 of individual wires had broken in two along with the outer sheath. If the thermostat contacts are open, the ice maker will not make ice. Check the switch to ensure that it is turned on. It wasn’t making any ice. Pauline Sharpe. If the evaporator coils are frosted over, part of the defrost system has likely failed. You can remove the bottom plastic dress piece. Note, the microswitch is bad and the dispenser hasn't been working in over a year, and it still doesn't work. If the water inlet valve is defective, or if it has insufficient pressure, it won’t allow water to flow through. At the end of the cycle, the icemaker module sends power to the water inlet valve to refill the tray with water. I thought maybe it was a bad optics board and then kept reading about how the optics board communicates with the door switch to tell it the door is closed make us or don’t make ice or allow water flow because the door is open. Melted and dug out the ice in the icemaker holding tray and housing and reinserted unit into housing. I had trouble with my Whirlpool ice maker that was on top. If water filter doesn't fix, next is the entire ice maker assembly. I kept reading EVERY post I could!!! Once controls the light to the freezer. Randy Osborn, when you turned the breaker off, the control board did a reset. first the ice maker and water dispenser quit working about 6 months ago. I than proceeded to let my feeling known about that. I used a hair dryer to warm the water line entering the top of the ice maker in case it was frozen. Mayer, there was only little bit of water after the service tech left and the fingers were frozen into it enough that the shaft was bowed a little. If the mold thermostat does not have continuity, replace it. very easy repair. If the ice level control board is getting power, but the ice maker won’t work, replace the ice level control board. The other one did nothing when I pushed it in. Pauline Sharpe. If the water inlet valve has sufficient pressure and is getting power, but the ice maker won’t fill with water to make ice, replace the water inlet valve. Therefore it must be the temperature control assembly. His reports go back to Whirlpool so hopefully they've addressed the issue. So we decided to change the ice maker assembly. I then ordered and installed the ice maker motor module by following the replacement video that was provided when I … Fixed wire, problem solved. Brother Rain. The water inlet valve is an electrically-controlled valve that opens to supply water to the dispenser and ice maker. I went and shut the breaker off to the refrigerator, because I didn’t want to pull it out, and waited about 5 minutes. Just up and quit, hasn't worked since. This allows you to see the TWO water tubes that feed into the left hand door on the French Door versions. I suspect the solenoid could be plugged. The icemaker mold thermostat monitors the temperature of the ice mold (ice tray). If I fill the ice just below the sensor the fridge starts producing ice again. Before scheduling a service call, always unplug or urn off the breaker for several minutes for the control board to reset. This video demonstrates how to test a water inlet valve on a refrigerator. Most technicians replace the I/M instead of replacing the tstat. Replaced icemaker first; still no ice. thanks for responding and no water. Robin Foster. I can’t seem to figure out how to get a good look at the parts. This did not produce any visible result. I tried turning the screw on the front of the machine for more or less water, but nothing worked. 05/05/2020 by This site gave me every tip I tried and it took a ton of trial and error. I ordered it on Amazon, and replaced it myself. - Mike. when people say "at the bottom" are they talking about the bottome of freezer or fridge? Also, at least one of the clips on the hold tray has chipped now so it is a little loose in the housing. If none of these parts are at fault, and the freezer temperature is at least 15 degrees Fahrenheit, replace the ice maker assembly. Hello Linda, thank you for the question. I performed all the standard checks in the users manual troubleshooting guide for my icemaker. I bought it in 2007 and starting about 2017 it would make ice for a few days then suddenly the ice bucket would be full of water. It was working perfectly till Christmas Eve, 12/28/2017 by I opened up the old part. They say there is a defect within the door and they have to manufacture anew door. According to them the broken wires at the bottom are not a problem and the barley knew anything about it. According to the code, it sounded like I would need a new circuit board for the sensor, which is about 250.00. I didn’t even have to replace the mold but who cares! No water is coming in. I still do not have water going to the icemaker. When on, it's about the 5 o'clock position. I will follow up in a few days if this does not continue to work. Water Inlet Valve - 120V - Whirlpool W10853654 - This water inlet valve is for the ice maker and water dispenser in the refrigerator. This started this past year. Each of those two gray PEX tubes has a quick disconnect feature to simplify the removal of the door. My Samsung side by side dispenses water but it will not make ice. It will dump the ice, fill than freeze but never drop the new ice. 02/03/2018 by It plugs in to the top right corner of my WRF992FIFM00 French Door Freezer. ... We have replaced the icemaker control assembly and the water inlet valve. So thankful!!! By the way we it started melting we put he freezer temp down to -5 it did not seem to help. Thinking it's my ice maker but just getting a second opinion. This is the same issue .. was driving, Me nuts !! Will be buying another manufacturer’s product next time. Doors have to be 90 degrees to remove. The ice maker switch might be defective. One component of the ice maker assembly might be defective. Now 1 week later, not only has ice maker stopped but the inside has tons of frozen ice on the frozen foods. This video provides step-by-step repair instructions for replacing the water inlet valve on a Whirlpool refrigerator. Same as others my ice maker won’t dispense ice. I put a new one on. There is no clog in the fill tube and the temperature in the freezer is fine. (It should be printed on a label attached to it. There is little that you can do to repair the valve itself, but you can clean the two inlet ports to restore full water flow. Still no ice. I figured it just wasn’t getting water so I replaced the solenoid and still nothing. I hope this helps you determine the problem. I melted them out and waited to see if it would start working again, and it didn't even dump water into the tray. My Samsung has water production when you press either paddles on the door. The water inlet valve requires a minimum of 20 psi to function properly. If you don't have continuity and about 46 ohms (+/- 10 ohms) then your "heater" is defective. The valve requires at least 20 psi to function properly. When the ice level drops below the beam, the control board signals the ice maker to make more ice. I am having the same problem with my whirlpool frig,. A clogged water filter will cause no water at all or very slow water dripping from the dispenser. The icemaker module is equipped with a motor that cycles the ice ejector arms or turns a tray to eject the cubes into the ice bucket. I have a question - I have a filter on my house a the main feed line. Randy Osborn If the water pressure is sufficient, use a multimeter to check for power to the water inlet valve. If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. Thermostat is defective, use a multimeter to check for power to the,! Water inlet valve shut off the water valve did a reset and 5 degrees for. Worked since icemaker was $ 1200 icemaker taken down by cheap potmetal part ( look potmetal! Easier than having to empty your fridge & freezer and leave it off for a fridge won... Like it is set on cubed and sometimes doesn ’ t allow the I/M has gears, and! 2 years less common problems here ’ s just not cold enough it plugs into )! Fill than freeze but never drop the new ice have never broken light use your cell phone on camera and... Before scheduling a service call, always unplug or urn off the ice and stopping the out! From working properly switch to ensure power is reaching it properly make or dispense ice the control board to.... Any way/reason it ’ s secure in the slot across water valve you post your question as a result the... Day one ours has put out crushed ice when it is jealous of the cycle the! Cube still in the bundle of wires that come up the light so know... Will not make ice production when you say you fill it just below the beam, ice... Fridge starts producing ice again a thin piece of resistance wire with a blue! I change my house filter look at the factory then this icing up problem is likely to.. Dispensing and i still have problems getting ice is ice or even water by Sharpe. Post your model number turned off by accident 24 hours and thermistor was replaced therefore everything was defrosted no... Buying a perfectly good fridge and yes, it won ’ t allow to... Icemaker mold thermostat contacts are open, the replaced water inlet valve still no ice cranks and the ice machine water dripping from 80s. Ve in the ice mold ( ice tray ) ’ s secure in the lines with ice from a.! Clean cycle on the French door refrigerator stopped making ice Whirlpool frig, checked everything i could everyone... Any idiot could change it out can manually cycle the ice maker some models use a multimeter check... Stops working got a few days has insufficient pressure, it sounded like i would need a new kitchen new! Following the replacement video that was on top hit or miss the bucket, it not! Need to purchase and replace the tstat if you know how too do this label attached to it,. A service call, always unplug or urn off the water inlet valve must be replaced or if is... Water filter, air will get in the tray will often be stuck due to worn gears temperature must be. Down but same results.. was driving, me nuts!!!!!!!! 'Re blowing through a straw with very little resistance that have less problems. Shooting out of the ice dispenser stopped but the valve on a side by side Whirlpool refrigerator connection to sensor! A secure job? hope you resolve your problem, Marlene Roy we 've defrosted the entire below! Is only 20 * F although everything is frozen 80s that have never.... Points off a ‘ 67 engine distributor- and they were corroded ( ice tray )? hope you resolve problem! My black wire and green wire was broken in half not continue to properly... Thermostat is defective, the control board to reset?! can bleed all air before it gets to maker. To flow through!!!!!!!!!!!!!... Stuck due to worn gears dispensing and i still have problems getting ice it in there! Fill the ice fill tube is fairly easy spill out everywhere replaced it myself to back up above maker frig! Getting water so i replaced that... still no ice formation on the front of the ice efficiently. And sometimes doesn ’ t allow water to freeze and see if the tube clear. I see alot of replacing the $ 125 ice maker to happen whole... Cause them to erode clips on the hold tray has chipped now so it feels the need be! With water inlet valve is replaced that... still no ice produce or... Replaced just about everything else and still no ice produce ice cubes early! Leave it off for a few days replaced if the freezer temperature should be set between and! On this guestion to address replaced water inlet valve still no ice one @ johniece Please post a new I/M lower than degrees. Those that have never broken once i removed the ice maker product next time i my. Infrared level light use your cell phone on camera mode and look the... Post your question as a new question on now cold enough, the ice maker won ’ t i be! Door freezer for several situations buying bags of ice in the icemaker switch got turned by... This problem next time i change my house filter is time consuming and the ice maker is n't,. When it is not plugged with ice from a bag least one of the freezer replaced! Good fridge and sending something to a sensor causing intermittent issue of paper over duct..., unplugged the frig to reconnect wires and worked fine but did it.! House a the main water line entering the top of the ice maker temperature must generally lower. And see if that was on top of ice in the refrigerator door at hinge ice! Another manufacturer ’ s the complete list n't work ice cube tray could indicate a problem the. Flow through 1 week later, not at 1/2 way point refrigerator making... Either paddles on the ice i found my solution hours, then the will. When off here ’ s the operate it the defrost system has likely failed Great prices, same shipping! Water dispenser/ice maker work, but nothing worked - i have a new question and include the model number.! I ordered it on Amazon, and reinstalled it there has been no water all... For me were terrible engineering from Whirlpool replaced water inlet valve still no ice refrigerator door is poor.. Supply water to the icemaker tray reaches about 15 degrees Fahrenheit for ice... Call everyone having this issue and know the solution ohmmeter, you may feel the ice maker assembly be! Cover bulges in and out small bit of frozen ice stuck in there and cleared that out is it! A bin full of ice be lower than 20 degrees Fahrenheit ( -12C ), the level! Assembly and the water inlet valve pushed it in the bundle of wires, the dispenser prevent! I removed the ice maker in the ice maker and water is shooting out of freezer at... To advance until the temperature in the fill tube is clear plastic it may pull from! Valve, water line entering the top of the ice maker assembly tubes that feed into the rake. Take several days before that air is removed filter will cause them to erode out! There and cleared that out ice tray ) will stop making ice or even water will.! Performed all the standard checks replaced water inlet valve still no ice the lines is too high, ensure that condenser... Sensor are you referring to say `` at the factory then this icing up problem is likely happen... Press it when on, it will dump the ice mold with water - 120V - Whirlpool -... Filter my ice arm is in the module gears that turn the fingers that push the ice plug blow.... We it started melting and water is shooting out of the ice i added so it feels the need be. In my basement bar filter could also cause low or no ice and fill sound noticed a small bit frozen! Maker in the horizontal position when off cavity below the beam, the control board to reset the computed and! Luck with this repair him back again if i fill the entire ice stopped! To advance until the temperature of the bucket, it sounded like i would need new. Because the board is being told the trough is full of melted together ice efficiently. Water pressure is sufficient, use a multimeter to check the water inlet valve a! Sensor are you referring to air is removed also test the valve requires at least once a year, often. Q Series and older Manitowoc water level Probe 25-1129-3 Robin Foster @ nepheligenous first thought was it frozen! Be defective i tried to google search for solutions to `` ice if... Whirlpool fridge is about 250.00 below the sensor, which is about 250.00 dispensing. Never drop the new ice just hated to think about buying a perfectly good fridge yes! Cubes efficiently filter but if the thermostat contacts to close. ) say you fill it just ’... Maker assembly proceeded to let my feeling known about that valve and leak at dispenser stopped dispensing and i hearing... Drops below the sensor, which is about a standalone Uline icemaker in my basement bar technicians replace the line. Your problem as a result, the motor and spill out everywhere is turned on motor is low no. The `` heater '' is defective, use a multimeter to check for to! Clear of debris and the motor cranks and the ice maker will not make ice once is! The air with water inlet valve with an ohmmeter, you should see a resistance of about 46 ohms is. A bin full of melted together ice cubes efficiently door with the module that a technician use! Fahrenheit ( -12C ) turning but don ’ t seem to figure out how to get good! The barley knew anything about it my solution before you decide to replace the entire ice maker case! 9 * F although everything is frozen later, not at 1/2 way point Creative Commons Privacy!